W403: Overcome Awkwardness & Prioritize Collaboration: Creating a Culture of Feedback

COURSE DESCRIPTION:

Unless we seek reflections on our work and performance, how can any of us truly recognize potential opportunities to refine, invest, and grow? Participants can expect a collaborative and engaging discussion about feedback — starting with a challenge they’re currently facing and would like to process through a simple, but effective four-part feedback model. In addition to introducing each of the four steps, we’ll process in real time a participant example for further clarity of how to use the feedback model in the workplace. Participants will leave with a feedback model job aid, as well as specific recommendations for actions to take pre- and post-feedback for maximum effectiveness.

LEARNING OBJECTIVES:

• – Examine the challenges most often associated with giving/receiving feedback
• – Deconstruct each of the four steps of the feedback model with a participant example
• – Discuss specific pre- and post-feedback recommendations for maximum effectiveness

Instructors: Lowell Aplebaum, FASAE, CAE, CPF, CEO, Vista Cova; and Aaron Wolowiec, MSA, CMP, CAE, President & CEO, Event Garde LLC